Privacy Policy
At Lusso Design and Build Inc. (“we,” “our,” or “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, www.lussodesignandbuildinc.com (“Website”) or engage with us.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
Name, email address, phone number, and physical address when you contact us or fill out forms on our Website.
Payment information if applicable (processed securely by third-party providers).
b. Non-Personal Information:
Browser type, IP address, operating system, and other technical details through cookies and analytics tools.
Behavioral data such as pages visited, time spent on our Website, and interactions with content.
c. SMS Consent Information:
When you opt into SMS communications, we may collect your phone number and consent preferences. This information will not be shared with third parties.
d. Marketing Consent:
When you opt-in to receive marketing communications, we collect your consent to send promotional materials, offers, and updates. You can withdraw your consent at any time.
2. How We Use Your Information
Your information is used for the following purposes:
To respond to inquiries or service requests.
To provide updates about projects, appointments, or services.
To deliver SMS and marketing updates, including:
Customers and Guests: Order and delivery notifications, promotional offers, or other relevant information.
Job Applicants: Updates about application status, onboarding materials, or employment-related information.
To analyze website traffic and improve user experience.
To comply with legal obligations and protect our legal rights.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information in the following cases:
Service Providers: With trusted third-party vendors who assist with services like payment processing, analytics, or communication delivery.
Legal Compliance: To comply with legal processes, enforce agreements, or protect against harm.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. SMS and Marketing Communication Disclosures
Types of Messages:
Customers and Guests: Updates regarding your orders, deliveries, promotional offers, or other relevant information.
Job Applicants: Information about your application status, onboarding materials, or employment-related updates.
Frequency of Messages: Messaging frequency may vary based on your interactions.
Standard Rates Apply: Message and data rates may apply as determined by your carrier.
Opt-Out: You may opt out of SMS and marketing communications at any time by texting “STOP” or using the unsubscribe link in marketing emails.
Help: For assistance, text “HELP” or contact us via email at info@lussodesignandbuildinc.com.
Links to Privacy Policy and Terms and Conditions.
5. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance user experience. These may include:
Essential Cookies: Necessary for basic website functionality.
Analytics Cookies: To understand user behavior and improve our services.
Marketing Cookies: To deliver personalized content and ads.
You can manage cookie preferences through your browser settings.
6. Data Security
We implement advanced security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no data transmission over the internet can be guaranteed as 100% secure.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
Access to your personal information.
Request correction or deletion of your data.
Opt-out of marketing communications.
To exercise these rights, contact us at info@lussodesignandbuildinc.com.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technological advancements, or for legal reasons. Updates will be posted on this page with the effective date clearly stated.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Lusso Design and Build Inc.
Email: info@lussodesignandbuildinc.com
Phone: 858-227-7170
Address: 5425 Oberlin Drive STE 209, San Diego, CA 92121
Effective Date: 12/26/2024
Thank you for trusting Lusso Design and Build Inc. with your information.